Privacy Policy

Elora Thread, operated by COZY THREADS LLC ("Elora Thread," "we," "us," or "our"), respects your privacy and is committed to protecting the personal information you provide when using our website.

Information We Collect

When you visit or use our website, place an order, or contact us, we may collect information such as:

• Name

• Billing and shipping address

• Email address

• Telephone number

• Order information

• Payment-related information

• Device and browser information

• IP address

• Website usage information

How We Use Your Information

We may use your information to:

• Process and fulfill orders.

• Process payments.

• Provide shipping and delivery services.

• Communicate with you about your orders.

• Respond to customer service requests.

• Process returns and refunds.

• Improve our website and services.

• Analyze website traffic and performance.

• Detect and prevent fraud or unauthorized activity.

• Measure and improve advertising performance.

Analytics

We use Google Analytics to understand how visitors use our website, measure website performance, and improve the customer experience.

Advertising

We use Google Ads for advertising and marketing purposes. Google Ads may use cookies and similar technologies to help us measure advertising performance and provide relevant advertising.

Cookies and Similar Technologies

Our website may use cookies and similar technologies for essential website functions, analytics, advertising, and improving your browsing experience.

For additional information, please see our Cookie Policy.

Payment Information

Payments are processed through payment providers and payment technologies available through our store. We do not need to store your complete payment card number on our own systems to process your purchase.

Sharing Information

We may share information with service providers that help us operate our business, including payment processors, shipping providers, website technology providers, analytics providers, and advertising providers.

We may also disclose information when required by law or when reasonably necessary to protect our rights, customers, property, or services.

Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, misuse, alteration, or disclosure.

Your Privacy Choices

Depending on applicable law, you may have rights concerning your personal information, including rights to request access, correction, deletion, or information about how your information is used.

To submit a privacy-related request:

Email: support@elorathread.com

Contact

COZY THREADS LLC / Elora Thread
218 W 3rd St
Eldon, MO 65026
United States

Phone: +1 984-296-7831