Complimentary shipping on all U.S. orders

Payment Policy

Elora Thread accepts the following payment methods:

  • Visa

  • Mastercard

  • American Express

  • Diners Club

  • Discover

  • Apple Pay

  • Google Pay

Payment Authorization

Payment must be successfully authorized before an order can be processed.

If a payment cannot be authorized, the order may not be completed.

Payment Security

Payment information is processed through secure payment processing systems. Customers should ensure that their billing information is accurate when placing an order.

Currency

Unless otherwise stated during checkout, prices are displayed in U.S. Dollars (USD).

Order Charges

The applicable amount will be displayed during checkout before the order is submitted.

Refunds

Approved refunds are issued to the original payment method used for the purchase.

Refunds are generally processed within 1–3 business days after the returned item is received and inspected.

Once processed, the refund should appear within 10 days, depending on the customer's payment provider or financial institution.

Contact

Email: support@elorathread.com
Phone: +1 984-296-7831